Privacy Policy

Welcome to Basf Construction Chemicals Europe AG. We understand that data privacy online is important to users of our Site, especially when conducting business and technical consultations. This statement governs our privacy policies with respect to visitors who visit without transacting business and authorized clients who register to procure chemical formulations, materials, and services offered by Basf Construction Chemicals Europe AG (collectively, "Services").

Handling of Client Data and Proprietary Formulas

As an advanced construction chemicals manufacturer, we may be entrusted with proprietary project specifications, structural blueprints, and technical test data ("Client Data"). We are committed to maintaining the highest level of confidentiality and security for all Client Data. Access is strictly limited to authorized personnel with a legitimate business need. We will not use, disclose, or distribute Client Data for any purpose other than providing and improving our specialized chemical solutions, unless required by law.

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including name, corporate address, phone number, email address, and billing profiles.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all visitors. From authorized commercial partners, we collect company name, corporate email address, phone number, physical address, and specific project requirements.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, fulfill material orders, and respond to technical inquiries. We may also use this information to communicate updates regarding product safety, technical documentation, or regulatory compliance.

Security of Technical Data and Reports

All technical test reports, admixture data sheets, and project specifications prepared by Basf Construction Chemicals Europe AG are handled with strict security measures, including encryption and secure server storage, to prevent unauthorized access.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Basf Construction Chemicals Europe AG is securely stored and is not accessible to unauthorized third parties.

Are Cookies Used on the Site?

Cookies are used to obtain information about visitor preferences and enhance user navigation across our product and technical documentation portals. Users may configure their browsers to refuse cookies, though certain interactive features may be limited.

Compliance With Laws

We will disclose Personally Identifiable Information when required to comply with a court order, subpoena, or legal obligation to protect the safety and integrity of our operations and clients.

What happens if the Privacy Policy Changes?

We will notify users of any modifications to our privacy policy by posting the updated version on this Site. Continued use of our Services constitutes acceptance of those changes.